Shipping Information
*Due to the current pandemic situation, shipping delays may expect delays in Australia and USA.
Auckland services are experiencing delays of up to 10 working days.
NEW ZEALAND
AUCKLAND| Service | Shipping Time | Spend under $50 | $50+ NZD |
| Courier Non Signature | 1-3 Business Days | $6 NZD |
FREE |
| NZ Post Signature | 1 - 2 Business Days | $6.50 NZD |
|
NORTH ISLAND
| Service | Shipping Time | Spend under $50 | $50+ NZD |
| Courier Non Signature | 1 - 4 Business Days | $7 NZD |
FREE |
| NZ Post Signature | 1 - 2 Business Days | $8.00 NZD |
|
SOUTH ISLAND
| Service | Shipping Time | Spend under $50 | $50+ NZD |
| Courier Non Signature | 1 - 4 Business Days | $7 NZD |
FREE |
| NZ Post Signature | 1 - 2 Business Days | $13.50 NZD |
|
AUSTRALIA
| Service | Shipping Time | Spend under $75 NZD | $75+ NZD |
| NZ Post Tracked | 3 - 8 Working Days | $19NZD | FREE |
| DHL Express | 1 - 3 Working Days | $30NZD | $10 |
USA, CANADA
| Service | Shipping Time | Spend under $150 NZD | $150+ NZD |
| DHL Express | 2 - 6 Working Days | $35NZD | FREE |
REST OF WORLD
| Service | Shipping Time | Spend under $150 NZD | $150+ NZD |
| DHL Express | 2 - 6 Working Days | $39NZD | FREE |
Shipping within NZ will be delivered by Aramex or NZ Post. Economy Shipping for Australia is delivered through NZ Post.
Express shipping for rest of the world will be delivered via DHL. If order is under $150NZD, a $35 shipping fee will apply.
We do not ship to PO Boxes or private bags.
*Are there any additional charges for international orders?
International orders may attract local customs taxes or duties on arrival to your country. Taxes and duties are required to be paid by the purchaser (if any) and are not the responsibility of Thea.
Please check with your local customs authorities prior to placing your order if your shipment may attract duties/taxes as we cannot issue any refunds if these are unpaid.
Make sure someone is available to receive or collect your order as we cannot resend product free of charge outside of New Zealand in the case of your order returning to us.