Subscriptions
It's easy to
Subscribe and Save with Thea
Do you reach for your matcha tin to find out that you've run out of matcha?
We offer subscriptions with a 15% discount and send you a refill in a letterbox friendly mailer.
Make it easy to get your matcha, with free cancellations anytime.
Login
Login to your account through the usual portal and manage your subscription from there.
Tip: check your spam for the verification code
FAQ
How can I skip or reschedule a charge?
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.
How do I login?
Please login through the portal to access your subscriptions here.
How does it work?
Choose your Green Tea
- Superior Matcha
- Premium Matcha
- Premium Hojicha
