Access wholesale matcha products and account management
Wholesale pricing is here!
OUR TOP THREE
The three matchas are the most popular choice for cafes making matcha lattes as they all have a balance of aromatic matcha taste, astringency, bitterness, and umami (savoury body). They all taste and look different. You may prefer a higher quality first harvest matcha that is mellow and full of body, best for tea. However, some do prefer this as a latte and that's perfectly fine.
EDUCATION
At Thea Matcha, we offer a variety of high quality matcha to suit every taste, from the smooth, creamy umami of our Superior Kyoto Matcha - Organic to the distinct sweetness of our Premium Mie Matcha. Whether you're looking for...
RECIPE
Learn the golden ratio for the perfect matcha latte and how to make it at home with ease. This guide walks you through matcha latte ratios, tools, and techniques, including...
EDUCATION
Matcha 抹茶 is a finely grounded powder made from green tea leaves. Camellia sinesis, also known as Green Tea is thought to have first originated in China around 2700 BCE and used...
Please note
We are still in the early stages of the wholesale wesbite being used so if there's any feedback or questions please let me know :)
This also means there may be glitches or certain functions not available yet, or available that should not have been.
We thank you for your patience.
Standard delivery times:
PostHaste/Castle 1-3 business days
NZPost/ Aramex 1-4 business days
Please allow for more time during peak times or holidays.
Our third party warehouse uses Post Haste/ Castle Parcel and emergency in-house orders go through Aramex/NZ Post.
Please allow 1-2 business days to process and pack your order.
Generally, orders made before 11 am Monday to Friday, normally can make same day shipment. Given, your account is settled or up to date.
If we are unable to process your order within our standard 1-2 business days due to sickness or peak times in our third-party logistics, we are sorry - unfortunately delays like this can occur.
We currently have flat rates for our shipping for a more efficient process.
Recently shipping has increased for the third time over 2024/5.
Auckland
Standard $6
Large $8
XL $11
Rest of North Island
Standard $8
Large $10
XL $13
South Island
Standard $10
Large $12
XL $15
Pricing excludes GST.
Yes you can. We are based in Auckland so will just need some forward planning to decide when and where you can pick it up.
Please email us to organise this.
This has been the best way to keep our processes running smoothly. Shipping has increased 3-5 times during the 2024- 2025 period so by keeping shipping separate and at a flat rate, we are able to keep your matcha prices clear and transparent. It also means you can organise your own shipping or a mutually agreed pick up.
Yes we do. We prefer DHL. This requires custom pricing so please allow 1-2 extra days to process this. We need to know your exact purchasing amount as pricing is accounted for by weight and size.
If you prefer to organise your own international shipping that is also an option.
Change your address to the pick up location. This will be:
Tastie Distributors
E2/35 Keeling Road
Henderson 0612 Auckland
It will take around 1-2 business days to ensure it
You should be able to add multiple addresses to your account and keep it saved.
We will then need to manually refund your shipping. We are working on creating an automation for this, but there currently isn't one.
Please email may(at)thea.co.nz or call May - her number will need to be sent via email. f you do not get a response try our instagram The Matcha Collective NZ or hello(at)thea.co.nz
If you order at night, the order is likely to be packed and ready the next morning by 11am and potentially with the courier already. If we aren't able to contact the warehouse before this time, we will need you to return the product and we can send out the correct one.
Shipping fees may apply.
So sorry for this! This is never our intention to send out the wrong thing and we appreciate your patience at this time.
Please email or call May on may(at)thea.co.nz - phone number will need to be sent privately, and we will sort out the change for you as soon as possible.
If you do not get a response try our instagram The Matcha Collective NZ or hello(at)thea.co.nz
At this stage, Smile.io is not available to Wholesale partners as the products are already heavily discounted. There was a glitch where this was accepted previously, but it should not have been. We will advise you if this changes in the future.
In the first instance please contact your account manager or partners(at)thea.co.nz.
If you cannot get a hold of someone please contact May on may(at)thea.co.nz
f you do not get a response try our instagram The Matcha Collective NZ or hello(at)thea.co.nz
If your product is out of stock, unfortunately it is likely awaiting repackaging or shipment from Japan. We recommend ordering from what's available. Or if you prefer further clarity and checks - which we welcome (we are not perfect). Then please feel free to contact your account manager to see if there's anything we can do.
Unfortunately we cannot swap retail sized product (50 and 100g) for the bulk price, as we have in the past due to rising costs. We hope you understand.
Unfortunately, we have had to stop this size due to resourcing limitations. If we are able to grow we are open to bringing this back. But until then, we have 50g, 100g, 500g and 1kg sizes available.
Please use your account profile > order history to quickly repeat previous orders.
Unfortunately we cannot use our subscription apps on wholesale products.
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